Why Sue?

Well have you heard the latest? A gentleman sues White Castle because their booths are not large enough. Why sue?
It seems that the gentleman sent letter upon letter to the company asking for them to make the booths larger. Apparently, the company chose not to enlarge the booths.
Have you been to White Castle lately? Their tables are bolted to the floor and the chairs are bolted onto the table. There is no adjusting the seat away from the table. I am guessing the gentleman got tired of forcing his 290 pound body into the tiny space between the table and the seat.
I think the concept behind the table is great if you weigh 150 pounds or less. However, I do wonder how a pregnant woman sits in this booth or how a disabled person finds the accommodations. A pregnant woman’s body is already distorted and trying to fit it inside tiny spaces is almost nearly impossible. Some disabled people come with devices such as back braces, leg braces, etc. that surely would not let them sit in these fixed chairs so easily.
I do understand, and have done so myself, asking for a chair that could be placed at the table and removed later. That would seem like the reasonable thing to do. Yet, when we go into a restaurant, do we not want to be comfortable and rest and enjoy? How can a person do this if they feel that they are stuffed into the seating?
So why sue? Does it not seem that there were reasonable solutions to the problem? Perhaps, the chain made the man feel that he was not important enough for them to make some changes. Perhaps, he feels that he is standing up on behalf of the disabled and other people who have stomach issues fitting into the booths. Who knows?


This is the year of the Presidential election. How many of you are diligently watching all the stuff going on with the political figures ...

I am not understanding why the tables and chairs need to be bolted to the floor anyway……..seems to me there are quite a few reasons they should not be…..how can you really keep it clean under there if you can’t move them? And all the other points you wrote about. Being to big to fit in a booth is embarassing enough, and a good business would have a solution for this problem. Most companies like their customers to be satisfied with their service and to comeback as often as they can.
I find this article entertaining. I mean the way Sheryl described the place made me want to go there right now and sue them myself. We always say that in business, the customer is always right. If that is the case, then how come they didn’t do anything about the customer’s letters. They should not have ignored the letter, and had the decency to explain to the customer their reasons for not taking action on his request. It was rude of them to just ignore it.